Privacy Policy of 662bet2

1. Data We Collect

662bet2 collects personal data from you in several ways: directly when you register an account or complete identity verification; automatically as you navigate the platform; and from third-party sources such as payment processors and fraud prevention services. The categories of personal data we collect are described below.

1.1 Registration Data

When you create a 662bet2 account, we collect the following information:

• Full legal name (as it appears on your national identity document)
• Date of birth (used for mandatory 18+ age verification)
• Residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or other)
• Email address
• Mobile phone number (used for account security and Mobile Financial Service linkage)
• Preferred currency — Bangladeshi Taka (BDT, ৳)
• Username and hashed password

1.2 Identity Verification (KYC) Data

To comply with our age-restriction and anti-money laundering (AML) obligations, we collect copies of identity documents submitted during KYC verification. Accepted documents include:

• Bangladesh National Identity Card (NID)
• Valid Bangladeshi passport
• Driver's licence issued by the Bangladesh Road Transport Authority (BRTA)
• Birth certificate (in limited circumstances where no other document is available)

In addition to identity documents, 662bet2 may collect proof-of-address documents (such as a utility bill or bank statement issued within the last three months) and, for high-value accounts, source-of-funds documentation as part of our enhanced due diligence process.

1.3 Financial Transaction Data

When you make a deposit or withdrawal on 662bet2, we collect transaction data including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard), transaction amount in BDT (৳), transaction reference numbers, timestamps, and the account identifiers associated with your payment method (e.g., bKash mobile number). We do not store full card numbers; card transactions are processed through PCI-DSS compliant payment gateways.

1.4 Betting and Gaming Activity Data

We collect records of your betting and gaming activity on the platform, including sports bets placed (markets, odds, stake amounts, outcomes), casino game sessions (games played, wager amounts, results), bonus claims and wagering progress, and session timestamps. This data is used for account management, dispute resolution, bonus compliance, and responsible gaming monitoring.

1.5 Technical and Device Data

When you access 662bet2, we automatically collect certain technical data about your device and browsing session, including:

• IP address and approximate geographic location (country and city level)
• Device type (desktop, mobile, tablet) and operating system
• Browser type and version
• Referring URL and on-platform navigation path
• Session duration and interaction logs

This technical data is used for security monitoring, fraud detection, platform optimisation, and to ensure that you are accessing 662bet2 from a compatible device and jurisdiction.

1.6 Customer Support Communications

If you contact 662bet2's support team via live chat or email (support@662bet2), we retain a record of that correspondence including the content of your messages, any attachments or screenshots you provide, the date and time of the interaction, and the resolution reached. These records are used for quality assurance, staff training, and dispute resolution purposes.

2. How We Use Your Data

662bet2 processes your personal data on the basis of one or more of the following legal grounds: (a) performance of the contract between you and 662bet2 (i.e., providing betting and gaming services); (b) compliance with legal obligations (e.g., KYC, AML, age verification); (c) our legitimate business interests (e.g., fraud prevention, platform security, analytics); and (d) your consent (e.g., optional marketing communications). The table below maps data categories to their processing purposes.

2.1 Marketing Communications

If you have opted in to receive marketing communications from 662bet2, we may use your email address or mobile number to send you promotional offers, bonus announcements, and event notifications relevant to the Bangladesh market — including BPL season promotions, IPL betting offers, T20 World Cup specials, Eid bonuses, and Pohela Boishakh seasonal promotions. You may withdraw your marketing consent at any time by contacting support@662bet2 or using the unsubscribe mechanism included in any marketing email.

2.2 Responsible Gaming Monitoring

662bet2 uses your betting and gaming activity data to monitor for patterns that may indicate problem gambling behaviour. This processing is carried out in your legitimate interest and in fulfilment of our responsible gaming obligations. If our monitoring identifies concerning patterns, our responsible gaming team may reach out to you with information and support resources. See our Responsible Gaming page for more details.

3. Data Sharing & Disclosure

662bet2 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Processing Partners

To process your deposits and withdrawals, we share necessary transaction data with our payment processing partners, including Mobile Financial Service (MFS) providers (bKash, Nagad, Rocket, Upay), domestic bank partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and international card scheme processors (Visa, Mastercard). These partners receive only the transaction data required to execute the payment and are contractually bound to handle it confidentially and securely.

3.2 Identity Verification Services

662bet2 may use third-party identity verification and KYC service providers to assist in verifying the authenticity of documents submitted by players. These providers process your identity document data on our behalf under strict data processing agreements and are not permitted to use your data for any purpose other than the specific verification service they provide.

3.3 Game Providers

When you play games supplied by third-party providers — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — a limited set of session and account data (such as a pseudonymous player identifier and game session parameters) is shared with the relevant game provider to facilitate the game session. These providers do not receive your full name, payment details, or identity documents.

3.4 Fraud Prevention and Security Services

We may share technical and behavioural data with fraud detection and cybersecurity service providers to protect 662bet2 and its players from fraudulent activity, account takeover attempts, and other security threats. This sharing is conducted on the basis of our legitimate interest in maintaining a safe and secure platform.

3.5 Legal and Regulatory Disclosure

662bet2 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to investigate, prevent, or take action regarding suspected illegal activity, fraud, or a threat to the rights and safety of any person.

4. Cookies & Tracking

662bet2 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the site. Cookies allow the platform to remember your preferences, maintain your login session, and gather analytical data about how the site is used.

4.1 Categories of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language preference (English), and enable core security features. You cannot opt out of strictly necessary cookies as they are required for the site to operate.
• Functional Cookies: These cookies remember choices you make on the platform — such as your preferred deposit method (e.g., bKash or Nagad) and in-platform settings — to provide a more personalised experience. Disabling functional cookies may affect certain features.
• Analytical Cookies: We use analytics cookies to understand how players navigate 662bet2, which sections are most visited, and where usability improvements can be made. Analytics data is aggregated and does not identify individual players by name.
• Security and Fraud-Prevention Cookies: These cookies help us detect and prevent fraudulent activity, account takeovers, and bot traffic on the platform. They are part of our legitimate interest in maintaining platform integrity.

4.2 Managing Cookies

Most web browsers allow you to control cookie settings through the browser's preferences menu. You can set your browser to refuse all cookies, accept only certain types, or delete cookies after each session. Please note that disabling cookies on 662bet2 may impair your ability to log in, maintain a session, or access certain features of the platform. Instructions for managing cookies in commonly used browsers are available from the browser developer's help pages.

4.3 Third-Party Cookies

Some third-party services integrated into 662bet2 — such as game providers and analytics platforms — may set their own cookies on your device. These third-party cookies are governed by the respective provider's privacy policy. 662bet2 does not have direct control over third-party cookies.

5. Data Security

662bet2 employs a layered approach to data security, combining technical, organisational, and procedural measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• SSL/TLS Encryption: All data transmitted between your browser and 662bet2 is encrypted using TLS 1.2 or higher. This protects your login credentials, financial information, and personal details from interception during transmission.
• Password Hashing: Passwords are stored using industry-standard one-way cryptographic hashing algorithms. We do not store plain-text passwords, and our support staff cannot retrieve your password — only reset it via a verified process.
• Access Controls: Access to personal data within 662bet2's internal systems is role-based and restricted to authorised personnel who have a documented business need. All internal data access is logged for audit purposes.
• Two-Factor Authentication (2FA): 662bet2 offers optional two-factor authentication for player accounts. We strongly recommend enabling 2FA to add an additional layer of protection against unauthorised account access.
• Regular Security Reviews: Our platform and infrastructure undergo periodic security assessments to identify and remediate vulnerabilities. Where third-party audits are used, results are reviewed by our internal security team.
• Incident Response: In the event of a data security incident that poses a risk to your personal data, 662bet2 will take prompt remedial action and notify affected players as required by applicable law and in accordance with our internal incident response procedures.

While 662bet2 takes all reasonable precautions to safeguard your personal data, no system can be guaranteed to be entirely immune from security risks. You play an important role in keeping your account secure by using a strong, unique password, enabling 2FA, and never sharing your login credentials with any third party.

6. Data Retention

662bet2 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The retention periods applicable to each category of personal data are outlined below.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 662bet2's internal data governance procedures. Anonymised or aggregated data from which individual players cannot be identified may be retained indefinitely for statistical and analytical purposes.

If you close your 662bet2 account, your personal data is not immediately deleted — it is retained for the post-closure periods specified above in order to fulfil our legal obligations, resolve any outstanding disputes, and prevent fraud. During this retention period, your data is archived and access is restricted to authorised personnel only.

7. Your Privacy Rights

As a player on 662bet2, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or at support@662bet2. We will respond to all verified requests within a reasonable timeframe, typically within 30 days of receipt.

7.1 Right of Access

You have the right to request a copy of the personal data that 662bet2 holds about you. We will provide this in a structured, readable format. Requests for access are subject to identity verification to ensure we do not disclose your data to an unauthorised person.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core registration data (such as your legal name or date of birth), we may require supporting documentation to process the correction.

7.3 Right to Erasure

You may request that 662bet2 delete your personal data where: the data is no longer necessary for the purpose it was collected; you withdraw consent (and there is no other legal basis for processing); or the data has been processed unlawfully. Please note that the right to erasure is not absolute — where we have a legal obligation to retain data (e.g., AML record-keeping), we may be unable to fulfil an erasure request in full until the applicable retention period has expired.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data we hold, or while an objection to processing is being assessed.

7.5 Right to Object

Where 662bet2 processes your personal data on the basis of legitimate interest (e.g., for analytics or fraud prevention), you have the right to object to that processing. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

7.6 Right to Data Portability

Where processing is based on your consent or on performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another service provider where technically feasible.

7.7 Right to Withdraw Consent

Where we process your personal data on the basis of consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. To withdraw marketing consent, contact support@662bet2 or use the unsubscribe link in any marketing message.

8. Policy Updates & Contact

662bet2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via the email address associated with their account and/or by posting a prominent notice on the 662bet2 platform. The "Effective" date at the top of this page indicates when the current version was last reviewed and updated.

We encourage all players to review this Privacy Policy periodically. Your continued use of 662bet2 following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should contact us to close your account before the revised policy takes effect.

8.1 Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 662bet2 handles your personal data, please contact us using the details below. All privacy correspondence must be submitted in English to ensure accurate and timely processing.

• Email: support@662bet2 (plain text — not a clickable link)
• Response time: Within 5 business days for general enquiries; within 30 days for formal data rights requests
• Support hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
• Live chat: Available directly on the 662bet2 platform for the fastest response